Terms of Service

Welcome to Sashkey. By accessing or using our website, mobile application, or purchasing products from our online store, you agree to be bound by the following terms, conditions, policies, and notices set forth in this document. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content. Please read these terms carefully before navigating or placing an order on our platform.

1. General Conditions & Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or state of residence, or that you are the age of majority and have given consent to allow any of your minor dependents to use this site.

  • Service Refusal: Sashkey reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion for any reason at any time.

  • Prohibited Uses: You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

  • Security: You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your access to our Services.

  • Intellectual Property: All content included on this website—such as fabric designs, embroidery patterns, product photography, logos, branding elements, typography, graphics, text, digital downloads, and software—is the exclusive property of Sashkey and is protected by Pakistani and international copyright, trademark, and intellectual property laws. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or product offerings without express written permission.

2. Products, Pricing, and Modifications

Sashkey specializes in high-quality women's apparel, including unstitched fabrics, ready-to-wear pret lines, formal wear, and handcrafted collections.

  • Product Representation: We make every effort to display the colors, textures, embellishments, and details of our garments as accurately as possible. However, actual color perception depends on display monitor settings, color profiles, and studio lighting. We cannot guarantee that your device's display will render colors 100% accurately.

  • Pricing Currency & Changes: Prices for our products are quoted in Pakistani Rupees (PKR) and are inclusive or exclusive of applicable sales taxes as indicated at checkout. Prices are subject to change without prior notice.

  • Sizing & Measurements: Detailed size charts are provided for all ready-to-wear collections. Standard variations of up to 0.5 to 1 inch may occur in hand-stitched or mass-produced garments and are accepted industry standards.

  • Service Alterations: We reserve the right at any time to modify or discontinue any product, collection, or service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

3. Orders, Billing, and Account Information

When you place an order on the Sashkey platform, you warrant that all information provided is accurate, current, and complete.

  • Order Acceptance: Receipts of an order confirmation do not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sashkey reserves the right at any time after receipt of your order to accept, decline, or limit your order quantity for any reason.

  • Stock Availability: In the event that an item becomes out of stock after an order is placed due to high demand or inventory processing errors, Sashkey will notify you immediately and issue a refund or store credit for the unavailable item.

  • Accuracy of Account Data: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including email address, shipping address, and payment details, so that we can complete your transactions and contact you as needed.

4. Third-Party Links & Optional Tools

Certain content, products, and services available via our Service may include materials from third parties (e.g., payment gateways, logistics partners, analytics providers).

  • Third-Party Content: Third-party links on this site may direct you to external websites that are not affiliated with Sashkey. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, or services.

  • Third-Party Tools: We may provide you with access to third-party tools (such as live chat plugins or currency converters) over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind.

5. Limitation of Liability & Indemnification

  • No Guarantees: Sashkey does not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

  • Limitation: In no case shall Sashkey, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages—arising from your use of any of the service or any products procured using the service.

  • Indemnification: You agree to indemnify, defend, and hold harmless Sashkey and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

6. Governing Law & Dispute Resolution

These Terms of Service and any separate agreements whereby Sashkey provides you services shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any legal suit, action, or proceeding arising out of, or related to, these terms or the website shall be instituted exclusively in the competent courts of Pakistan.